Privacy policy
Privacy Policy
What we collect
When you place an order or contact us, we collect your name, phone number, delivery address, city, order details, and any messages you send us. We may also collect basic technical data such as IP address, device type and pages visited.
How we use it
- To confirm, process and deliver your order
- To contact you about your order or support requests
- To detect and prevent fraud and fake orders
- To improve our website and marketing, including measuring and running ads
Who we share it with
We only share what's needed with courier partners such as PostEx, our platform providers such as Shopify, and analytics and advertising tools such as Meta. We do not sell your personal data.
Cookies and tracking
Our site uses cookies and similar tools, including the Meta Pixel, to keep the store working and measure ad performance. You can turn off cookies in your browser settings, though some features may not work properly.
Data security
We take reasonable steps to protect your information. No online system is completely secure, but we limit access to those who need it to serve you.
Your choices
You can ask us to correct or delete your personal data, or to stop marketing messages, by contacting us on WhatsApp at 0339-2902759. We may keep records we're required to keep for orders and fraud prevention.
Changes
We may update this policy from time to time. The latest version is always on this page.